Shipping Information

Estimated Delivery Times

• Domestic Shipping (Pakistan): 3-7 business days
• International Shipping: 7-14 business days

Note:

• Business days exclude weekends and public holidays.
• Delivery times may vary depending on the shipping method chosen and the destination.
• We strive to process and ship orders within 24-48 hours of receipt.

Tracking Information:

• You will receive tracking information via email once your order has shipped.
• Use this tracking number to monitor the status of your delivery.

Here are our estimated shipping times:

Domestic Shipping (Pakistan)

• Standard Shipping: 3-5 business days
• Express Shipping: 1-3 business days

International Shipping

• Standard Shipping: 7-14 business days
• Express Shipping: 3-7 business days

Please note that these times are estimates and may vary due to factors like weather, traffic, and customs clearance.You will receive tracking information via email once your order has shipped. If you have any questions or concerns, feel free to contact us!

Sorry to hear that you're having trouble placing your order.Here are some steps to help resolve the issue:

1. Check your internet connection: Ensure your internet is stable and working properly.
2. Verify your cart: Double-check that the items you want are in your cart.
3. Check for any error messages: Look for any error messages or warnings on the checkout page.
4. Clear your browser cache: Try clearing your browser's cache and cookies.
5. Try a different browser or device: See if the issue persists on a different browser or device.

If none of these steps resolve the issue, please contact our customer support team:

• WhatsApp: [923016877372]
• Email: [Zeefistaa@gmail.com]

We'll be happy to assist you with placing your order!

Here's our return and replacement policy:

Return and Replacement Policy

Eligibility:

• Items must be returned within 7 days of delivery
• Items must be in their original condition with all tags and packaging intact
• Items must not have been worn, altered, or damaged

Return Options:

1. Refund: Receive a full refund for the item(s) returned
2. Replacement: Replace the item(s) with a different size, color, or style
3. Store Credit: Receive store credit for the item(s) returned, valid for future purchases

How to Initiate a Return or Replacement:

1. Contact our customer support team via WhatsApp at [0923016877372], email at [Zeefistaa@gmail.com]
2. Provide your order number, reason for return, and preferred return option
3. Follow the instructions provided by our customer support team to complete the return or replacement process

Note:

• Return shipping costs are the responsibility of the customer
• Refunds will be processed within 5-7 business days of receiving the returned item(s)

If you have any questions or concerns, please don't hesitate to contact us!